Privacy Policy

Last Updated: October 2, 2025

Introduction

Welcome to DataBridge. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our service.

DataBridge ("we", "us", or "our") operates databridgehq.com and provides a platform for importing spreadsheet data into databases with API access.

Information We Collect

Account Information

  • Email address
  • Password (encrypted)
  • Account creation date
  • Subscription tier (Free or Pro)

Data You Import

  • Spreadsheet files (Excel, Google Sheets)
  • Project names and descriptions
  • Table names and schemas
  • Data contained within your imported tables

Usage Information

  • API requests (endpoint, timestamp, response time)
  • Import history (file names, row counts, success/failure status)
  • Login activity
  • Feature usage patterns

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Cookies and similar tracking technologies
How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Process your data imports and store your tables
  • Generate and serve API endpoints for your data
  • Authenticate your account and API requests
  • Process payments and manage subscriptions (via Stripe)
  • Send service-related notifications (import status, errors, billing)
  • Improve our service and develop new features
  • Monitor for technical issues and security threats
  • Comply with legal obligations
Third-Party Services

We use the following third-party services to operate DataBridge. Each has their own privacy policy governing how they handle your data:

Supabase (Database & Authentication)

Hosts your account data and imported tables. Located in the United States.

Supabase Privacy Policy →

Stripe (Payment Processing)

Processes subscription payments. We do not store your credit card information.

Stripe Privacy Policy →

Google Sheets API (OAuth)

Allows you to import data from your Google Sheets. We only request read-only access to sheets you explicitly select.

Google Privacy Policy →

Vercel (Hosting)

Hosts our application infrastructure.

Vercel Privacy Policy →
Data Security & Protection

We implement industry-standard security measures to protect your data:

  • All data transmitted over HTTPS (SSL/TLS encryption)
  • Passwords stored using bcrypt hashing
  • API keys stored as hashed values
  • Multi-tenant database isolation (your data is separate from other users)
  • Parameterized SQL queries to prevent injection attacks
  • Rate limiting to prevent abuse
  • Regular security audits and updates

While we take reasonable precautions, no method of transmission over the internet is 100% secure. You use our service at your own risk.

Data Retention

We retain your personal data and imported tables for as long as your account is active. You can delete your data at any time through the dashboard.

  • Account Data: Retained until you delete your account
  • Imported Tables: Retained until you delete them or your account
  • API Logs: Retained for 90 days for debugging and analytics
  • Billing Records: Retained for 7 years for tax compliance
Your Rights (GDPR Compliance)
Under GDPR and similar data protection laws, you have the following rights:

Right to Access

You can view all your data through the dashboard or request a copy by contacting support.

Right to Rectification

You can edit your account information and imported data directly in the dashboard.

Right to Erasure ("Right to be Forgotten")

You can delete individual tables or your entire account. This permanently removes all associated data from our systems.

Right to Data Portability

You can export your data in CSV, Excel, JSON, or SQL format at any time.

Right to Object

You can opt out of marketing communications or close your account.

To exercise any of these rights, contact us at privacy@databridgehq.com

Cookies and Tracking

We use cookies and similar technologies for:

  • Authentication: Keep you logged in between sessions
  • Preferences: Remember your settings (theme, language)
  • Analytics: Understand how users interact with our service (anonymous usage data)
  • Security: Detect suspicious activity and prevent fraud

You can control cookies through your browser settings, but disabling them may affect functionality.

Children's Privacy

DataBridge is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

International Data Transfers

Your data is stored on servers located in the United States. If you are accessing DataBridge from outside the United States, your data will be transferred to and processed in the United States. We ensure appropriate safeguards are in place to comply with applicable data protection laws.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of DataBridge after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

Email: privacy@databridgehq.com

Support: support@databridgehq.com

Website: databridgehq.com

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